Our security page lists which controls exist today — and what is in progress.Learn more
Resources

Help centre

Help for the flows that exist

We write articles for what the product does today. If something you expect is missing, tell us — it is probably not built yet.

Sending an agreement

2 articles

01.01

Send an agreement from a template

Pick the template version, open the clause variants acceptable for this send, fill the fields you already know, and name the roles that must sign. What the counterparty receives is a single-use link.

01.02

Choosing which variants stay open

Per clause you decide which pre-approved variants the counterparty may see. What is not opened is not shown, and no new wording can appear at the table.

Filling in a form

2 articles

02.01

Fill in an intake form

The form sits behind a single-use link and every field maps to a variable in the template. An amount is entered as SEK and a point in time as a date — nothing lands in free text.

02.02

The link no longer works

Expired, used and replaced are normal states. Ask the sender for a reminder, which issues a new link and revokes the old one.

Signing and declining

3 articles

03.01

Sign an agreement

Read the agreement with the selected variants and filled fields, then sign. The hash of what you saw is stored with the signature. If the content changes afterwards, the signature is refused.

03.02

Decline to sign

Declining is its own state, not an absent reply. It is recorded with timestamp and actor, and the sender sees it immediately.

03.03

Why the agreement is not active yet

Some named role has not signed, or whoever signed lacks statutory signatory right or a power of attorney. The roster shows which row sits empty.

Following an agreement

2 articles

04.01

What the reference code means

The code, for example NORDEN-0142, is the readable identity of the agreement instance. It points at the instance rather than at a document, and holds through the whole lifecycle.

04.02

Read the audit log

Every row is a transition with state, timestamp, actor and origin. Read it bottom to top to see how the agreement got where it is. Rows can only be added.

Not finding what you need?

Then the flow is probably not built yet. Get in touch and we will tell you where it stands rather than write an article about something that does not exist.